Updated: 14 October 2026
Privacy
The data Cazio processes to run your account, your games and your payments: which data, why, for how long, and how to exercise your rights.
No ads, no trackers. Cazio only uses functional cookies and only shares your data with the providers needed for the service.
Translation provided for ease of reading: in the event of any discrepancy, the French version prevails.
01Who processes your data
The data controller is the Site's operator, operator of the Cazio site (see the legal notice). For any question about your data, contact support from the help center or at [email protected].
02The data processed, why and for how long
Only the data useful to the service is collected. Nothing is sold, rented or used for advertising. The table summarizes, for each purpose, what is processed and for how long.
| Domain | Data | Purpose | Legal basis | Retention |
|---|---|---|---|---|
| Account | Username, email address, date of birth, password hash (never the password), role, creation and sign-in dates. | Create and manage the account, verify legal age, contact you. | Contract; legal obligation (age). | Lifetime of the account, then the legal period (see section 8). |
| Sign-in and security | IP address, browser, open sessions, two-factor authentication secret (encrypted), log of sensitive actions (sign-in, password change, withdrawal…). | Protect the account, detect fraud and abuse. | Legitimate interest. | Sessions: 30 days. Log of sensitive actions: lifetime of the account, then the legal period. |
| Game | Bets, stakes, winnings, results, draw seeds and hashes, responsible gaming settings. | Provide the games, prove the fairness of draws, handle disputes, enforce your limits. | Contract; legal obligation. | Lifetime of the account, then the legal period. |
| Wallet | Balances, deposits, withdrawals, destination addresses, blockchain transaction references. | Carry out your transactions, keep the accounts, fight money laundering. | Contract; legal obligation. | Lifetime of the account, then the legal period. |
| Identity verification | Name, date of birth, country, document type, last 4 characters of its number (the full number is never stored), address for level 2, decision and reason. | Comply with anti-money laundering and counter-terrorist financing obligations. | Legal obligation. | Legal period after the end of the relationship (see section 8). |
| Support | Tickets, messages, reply email address. | Answer your requests and handle complaints. | Contract; legitimate interest. | The time needed to handle the request, then the applicable limitation period. |
| Chat | Username and posted messages. | Run and moderate the chat. | Legitimate interest. | 7 days. |
| Service emails | Today, no email is sent: account security relies on two-factor authentication (an authenticator app). If sending is ever enabled: email address, subject and sending date (account alerts); the message content is deleted from the server after sending. | Send you the messages needed for the service. | Contract. | Limited sending record; content deleted after sending. |
| Technical logs | IP address, date, requested URL, response code, errors. | Security, troubleshooting. | Legitimate interest. | 30 days. |
04Audience measurement and advertising
No audience measurement tool, no ad network, no tracking pixel, no embedded social network. Fonts and images are served by Cazio itself: no request is sent to a third-party service to display them.
05Who receives your data
Your data is only accessible to the operator's authorized staff, and to strictly necessary providers:
- OxaPay, cryptocurrency payment provider: for a deposit, it receives the amount and an internal invoice reference; for a withdrawal, the destination address, the network, the amount and an internal reference. It receives neither your username nor your email address. When you pay on its page, its own policy applies to you.
- The server host (see the legal notice) and, where applicable, a network and protection service (CDN, firewall) through which the site's traffic passes.
- Discord, if the support relay is enabled there: the username, subject and messages of your tickets are then forwarded to a private space reserved for the team, to be handled there.
- An email provider, if sending emails is ever enabled: it would then deliver the service emails (your address and the message).
- The competent authorities, when required by law (anti-money laundering, court order).
Transactions you make on a blockchain are public by nature: a withdrawal's destination address and amount are visible to everyone there, without your identity.
06Transfers outside the European Union
Some providers (payment, network, email) may process data outside the European Economic Area. Such a transfer then relies on the safeguards provided by the applicable regulations (adequacy decision, standard contractual clauses).
07Security
The following measures protect your data:
- encrypted connection (https) across the whole site;
- passwords stored as salted hashes, never in plain text; two-factor authentication available;
- encrypted two-factor authentication secrets; parameterized database queries;
- administrative access restricted to accounts protected by two-factor authentication, and logged;
- regular database backups, with access restricted to authorized people.
No system is infallible: in the event of a data breach likely to expose you to a risk, the operator informs you and notifies the competent data protection authority within the legal deadlines.
08Legal retention periods
Account, gaming, wallet and identity verification data must be kept after the account is closed for the period required by accounting and anti-money laundering obligations, which is generally 5 to 10 years depending on the nature of the data and the applicable law. They are then deleted or anonymized.
During this period, they are only used to meet these obligations and to defend rights in court, and are no longer visible from your account.
09Your rights
You can request access to your data, its rectification, its erasure, the restriction of or objection to its processing, and its portability. Erasure cannot cover data that the law requires to be kept (section 8).
To exercise a right, open a ticket from the help center or write to [email protected]. Proof of identity may be requested to protect your account. You can also lodge a complaint with the data protection authority of your country (in France: the CNIL).
10Minors
The site is prohibited for people under 18. If you think a minor has created an account, report it to support: the account will be closed.
11Updates
This policy may change with the site or the law: the date of the last revision appears at the top of the page, and significant changes are announced on the site. It should be read together with the terms and conditions.