Terms and conditions

These terms and conditions (the “Terms”) govern access to the Cazio site (the “Site”) and the use of its services: online gambling, wallet, USDT deposits and withdrawals. The Site is operated by the Site's operator (the “Operator”), whose identity is given in the legal notice.

By creating an account or using the Site, you declare that you have read and accepted the Terms, the privacy policy and the rules on the Responsible gaming page. If you don't accept them, don't use the Site.

The Site is strictly reserved for people aged 18 or over (or the age of majority in their country if it is higher). A minor may not create an account, deposit or play.

Online gambling is prohibited or regulated in many countries. It is up to you to check that using it is legal where you are: the Operator cannot do it for you, and you play at your own risk. The Operator may restrict or block access from certain countries or territories, and you agree not to hide your location (VPN, proxy…) to get around these restrictions.

• Only one account per person. The information given at sign-up (username, email address, date of birth) must be accurate.
• Two-factor authentication (an authenticator app on your phone) must be enabled from the Account page: until it is, deposits and withdrawals are blocked. Its 6-digit code is then required at every sign-in and every withdrawal.
• The account is personal and may not be transferred, lent or sold. You are responsible for all activity carried out from your account: keep your password and backup codes secret.
• Tell support right away if you suspect unauthorized access to your account.
• The username must not impersonate anyone, be offensive or contain personal contact details.

To comply with anti-money laundering and counter-terrorist financing rules, the Operator may at any time ask you to prove your identity, your age, your address or the origin of your funds. The thresholds above which identity verification is required to withdraw are shown in the wallet's Withdraw tab.

Until a requested verification is accepted, some operations, in particular withdrawals, may be refused or suspended. The Operator may refuse an operation, freeze the funds concerned, close an account and, where the law requires it, inform the competent authorities.

You declare that you play with funds that belong to you and are of lawful origin, and that you do not use the Site to conceal or transfer funds of illicit origin.

The Site operates in USDT (Tether), a digital token pegged to the US dollar. Balances, bets and winnings are all denominated in USDT; the euro equivalent shown next to them is just a reading aid, calculated with the day's rate. No bank cards are accepted.

• How to deposit. You create an invoice from the wallet's Deposit tab, then pay it on the payment page of the provider OxaPay, with the cryptocurrency of your choice: the provider converts it into USDT.
• Balance credit. Your balance is credited once the provider has confirmed the payment and the amount received matches the invoice. A late or partial payment, or one for a different amount, may be put under review and handled manually; it may be rejected or refunded depending on the case. An invoice is valid for a limited time: don't pay an expired invoice.
• Fees. The Operator adds no deposit fee; the provider or the network used to pay may apply their own.
• Limits. A minimum and a maximum amount per deposit apply; they are shown in the Deposit tab and may change.
• Irreversibility. A blockchain transaction can't be reversed. The Operator is not responsible for a transfer made to a wrong address, on a wrong network or outside the payment flow provided.

A withdrawal is only possible if, at the time of the request:

• two-factor authentication is enabled on your account, and you enter a code from your authenticator app (or a backup code);
• you have wagered at least the multiple of your deposits shown in the Withdraw tab (wagering rule);
• the amount is within the minimum and maximum per withdrawal, and your balance covers the amount, the network fees and the service fee.

Withdrawal fees. Every withdrawal bears two fees, shown in the Withdraw tab before you confirm: the network fee of the chosen network (the cost of sending on the blockchain, specific to each network) and a service fee of 2% of the requested amount, rounded up to the cent, which the Operator keeps. Example: for a 100 USDT withdrawal on a network with a 1 USDT fee, 103 USDT are debited and 100 USDT are sent. If the withdrawal is canceled, rejected or fails, the full amount (amount and fees) is returned to you.

Process. The amount and fees are debited as soon as you make the request. The team reviews the request (or approves it automatically below certain thresholds), then the payment is sent on the blockchain, to the address and on the network you specified; the request moves to “completed” upon confirmation. No timeframe is guaranteed: it depends on the review, the payment provider and the network. While the request is pending, you can cancel it from the wallet: the amount and fees are then returned to you.

Destination address. Enter a wallet address that you own, on the chosen network. The Site checks the address format, not its owner or its compatibility with your wallet. A transfer to a wrong address or on a network your wallet doesn't support is final and at your own risk.

Refusal and suspension. The Operator may refuse, delay or cancel a withdrawal (and recredit your balance) in the event of suspected fraud or money laundering, a breach of the Terms or an incident at the payment provider. It may also, at any time, ask you to prove your identity before sending a withdrawal.

• The games offered are the Cazio Originals, run by the Operator. Every draw is computed by the server using a cryptographic generator; the Operator keeps the elements of each draw and can produce them in the event of a dispute.
• Every game has a 1% house edge on its draws (theoretical game RTP of 99%; slightly more at Blackjack and Video Poker with optimal strategy), except Roulette (European roulette: 97.3%, a 1/37 edge), Diamonds (98.79%), Baccarat (98.94% on Banker, 98.77% on Player, 85.88% on Tie) and Miracle Catch (98.86% on a normal spin, 98.98% on a bonus buy).
• Commission on winnings. On every winning bet, the Operator keeps 10% of the profit, i.e. of the amount won beyond the stake: you receive your stake plus 90% of the profit, rounded down to the cent. Example: 10 USDT bet at ×2 returns 20 USDT in game winnings, including 10 USDT of profit; you receive 19 USDT. A lost or refunded bet, or one that returns no more than the stake, bears no commission. The net win shown before each bet and the cash-out amount already account for it; each bet's details show the commission taken.
• With the house edge and the commission, the expected result is negative over time and no win is guaranteed.
• Each game has a minimum bet, a maximum bet and a maximum win per bet, shown below the game area. A payout that would exceed the cap (after commission) is reduced to the cap. A bet outside the limits is refused before it is played. The maximum bet and maximum win follow the casino's reserve and may change from one moment to the next; those of a bet are the ones shown when it is placed. When the reserve can no longer cover new winnings, new bets are suspended; a game already started finishes normally.
• A bet is final once settled. In the event of an obvious error (technical fault, result clearly contrary to the game's rules), the Operator may cancel the bets concerned and restore the balances.
• If a round is interrupted by a disconnection or a technical incident, the server resumes or settles it according to the rules of the game concerned.
• The data recorded by the server (bets, results, balances, transactions) is authoritative in the event of a disagreement, unless proven otherwise.

Rakeback is the only reward offered: there are no deposit bonuses, no promo codes and no free money.

• Each settled bet (won, lost or cashed out) accrues rakeback equal to: bet × the game's house edge × your level's share. A refunded or canceled bet doesn't count.
• Your level depends on your total amount wagered: Bronze (5% of the house edge), Silver from 1,000 USDT (7.5%), Gold from 5,000 USDT (10%), Platinum from 25,000 USDT (12.5%), Diamond from 100,000 USDT (15%), Obsidian from 500,000 USDT (20%). The bet that crosses a threshold counts at the previous level's share.
• Rakeback accrues to the millionth of a cent and is claimed in whole cents, from 0.01 USDT, on the Rewards page. It is paid to your balance, with no wagering requirement, and can be withdrawn like the rest of your balance.
• Rakeback obtained through fraud, abuse or conduct prohibited by these Terms may be refused or taken back. The Operator may change the levels and shares going forward; rakeback already accrued remains yours.

Gambling involves a risk of loss: only bet what you can afford to lose. From your account, you can set deposit, bet and loss limits, take a break, or self-exclude; these settings are enforced by the server on every operation, and a 24-hour cooling-off period applies to raising them. The Responsible gaming page describes them and explains where to find help.

The Operator may impose limits, or suspend or close an account, when signs of excessive gambling appear.

In particular, it is forbidden to:

• open several accounts, or share or resell an account;
• collude with other players to rig a game, or use funds of illicit origin;
• use bots, scripts or automated tools other than the autoplay mode offered by the Site, or exploit a flaw in the Site: if you discover one, report it to support rather than taking advantage of it;
• disrupt the Site (attacks, mass data scraping) or bypass its protections;
• post offensive, illegal or promotional content, or personal contact details, in the chat.

Depending on the severity, the Operator may warn, restrict or close the account, cancel winnings obtained through the breach, freeze the disputed funds and refer the matter to the authorities.

You can ask support to close your account, after withdrawing your balance. The Operator may suspend or close an account in the event of a breach of the Terms, a legal requirement or suspected fraud.

On closure, your lawful balance is returned to you by withdrawal to your address, subject to the checks described above. Some data must be kept after closure (see the privacy policy).

The Site is provided without any guarantee of continuous availability. It may be interrupted for maintenance, or affected by an incident at a provider (payment, hosting) or on a blockchain network (congestion, outage). Deposits and withdrawals may then be delayed or suspended; your balances remain recorded on your account.

To the extent permitted by law, the Operator is not liable for gaming losses, indirect damages, losses due to an error on your part (wrong address or network, access to your account left to a third party) or failures of blockchain networks or third-party providers. Nothing in the Terms excludes a liability that cannot legally be excluded, or deprives a consumer of the mandatory rights granted by law.

Winnings may be taxable depending on your country of residence: you alone are responsible for your tax returns.

The Cazio name, logo, visuals, texts, games and Site code belong to the Operator. You have a personal, non-exclusive and revocable right to use the Site to play; any other reproduction or reuse is prohibited without written permission.

The processing of your data (account, gaming, transactions, identity verification, support) is described in the privacy policy, which forms part of the Terms.

For any complaint, first contact support from the help center or at [email protected], giving the relevant references (invoice, withdrawal, bet). If the disagreement persists, you can use the remedies provided by the applicable law (mediation, gaming regulator, competent courts).

The Operator may amend the Terms, for example to follow the law or changes to the Site. The date of the last update appears at the top of the page; significant changes are announced on the Site. Continuing to use the Site after an amendment constitutes acceptance; otherwise, close your account.

The Terms are governed by the law and subject to the courts indicated in the legal notice, subject to the mandatory consumer protection rules of your country of residence.

The Terms are written in French; their translations are provided for ease of reading. In the event of any discrepancy, the French version prevails.